MORRIS PLAINS, NJ, April 14, 2020 – With the housing market struggling to operate under shelter-in-place orders and group bans, Weichert has responded with a bundled offering of technologies that feature virtual open houses, showings and other digital services powered by its myWeichert platform. Dubbed “Virtually Home with Weichert”, the immersive online sales experience enables customers to go from first look to final walkthrough to closing from anywhere they happen to be.
When state governments began issuing stay-at-home orders and shutting down non-essential businesses in mid-March, Weichert was well-positioned to go virtual quickly having already rolled out its myWeichert platform to Weichert’s 13,000 associates and affiliate agents across the country.
“For Weichert’s sales associates, myWeichert and our strategic move to more digitally-based sales experiences couldn’t have come at a better time. We leveraged myWeichert and rapidly deployed new virtual tools to protect the safety of our associates and customers, while still keeping our business open,” said Carlo Siracusa, president of Weichert, Realtors.
The Right Tools, At the Right Time
Initially, the suite of mobile apps and tools was aimed at facilitating the day-to-day lead generation, marketing and CRM activities of sales associates. But in light of the industry’s turn to virtual, the myWeichert platform’s incredible flexibility and built-in digital and virtual tools have made it a critical tool for interacting with customers. By leveraging this virtual toolbox, associates can conduct a host of virtual experiences for buyers and sellers while addressing the safety concerns of both customers.
At the heart of the Weichert virtual sales experience is the virtual open house, which has received an overwhelmingly positive response. Weichert associates hosted more than 1,000 virtual open houses engaging with several thousand potential buyers during the last week.
“Weichert is known for its robust open house program; it’s one of our biggest lead generators,” said Siracusa. “We initially focused on virtual open houses so we could keep lead gen going. That way, when we come out of this and the economy storms back, we have clients in the queue.”
By embracing the virtual sales experience, Weichert has been able to engage with customers in some unusual places. In the Weichert Mendham, NJ sales office, associates gave a buyer in Switzerland a virtual showing for a local house. Others are seeing success by combining traditional and online, such as leads coming through call centers being followed up with virtual meetings and digital contract signings.
“Virtually Home with Weichert” Offerings
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About The Weichert Family of Companies
Since 1969, Weichert, Realtors has grown from a single office into one of the nation’s leading providers of homeownership services by putting its customers first. A family of 18 full-service real estate-related companies, Weichert provides an integrated real estate, mortgage, insurance and title settlement solution — branded as All Under One Roof ?— to simplify the home purchase experience for buyers and sellers, in most markets. Weichert leverages its customer website, www.weichert.com, one of the most visited real estate websites in the nation, to help families and individuals realize the dream of homeownership through quick and easy access to listing information and the services of its real estate professionals nationwide. Like other family-owned and -operated businesses, Weichert enjoys greater public trust according to several national surveys. For more information, Weichert’s customer service center can be reached at 1-800-USA-SOLD. For information on franchise opportunities visit weichertfranchise.com or call 877-533-9007. Each Weichert® franchised office is independently owned and operated.